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General Information

Italian Hotels Collection (hereinafter also the company) has drawn up the present data protection statement in order to inform visitors to the WWW.ITALIANHOTELSCOLLECTION.IT/EN  website about the terms and purposes of data processing. In particular, visitors and any person who makes use of the services offered on the websites, are informed, in accordance with Article 13 of Regulation (EU) 679/2016 on the protection of personal data (hereinafter, also “the Regulation”) about the processing of data. The present data protection statement relates exclusively to the aforesaid website and does not apply to linked sites, which may be visited by the users of our website.

The present privacy policy is an integral component of our website and of the services offered by us. To access the website and use the same, as well as to purchase the products offered on the website you are required to read and understand the present privacy policy. Should you not be in agreement with the present privacy policy, we would ask you not to use our website.

The company may amend or update the present privacy policy in whole or in part. Amendments and additions to the privacy policy may be viewed by all users in the privacy column of the website and are binding with effect from publication on the website. Should the user not be in agreement with the amendments, he may cease using our website. The continued use of our website and our products and services subsequent to publication of the aforementioned amendments and/or modifications shall be deemed acceptance of the amendments and acknowledgement of the binding nature of the new conditions. The website, WWW.ITALIANHOTELSCOLLECTION.IT/EN , is the property of the company and is administered by the said company.

Types of data collection and processing purpose:

Navigation data
In normal use, the systems and software processes required for correct performance of the website collect some personal data, the transmission of which is part of the normal use of Internet communication protocols. These data concern information, which is not collected in order to identify the subject, but which by virtue of their properties allow users to be identified through the processing and compilation of data transmitted by a third party.

This category of data includes the IP addresses or the names of domains, the computer used by the users of the website, the URI (uniform resource identifier) of the resources requested, the time the enquiry was made, the method used to make the enquiry with the server, the size of the file received as response, the status data of the response given by the server (successful, error, etc.) as a numerical code and other parameters with respect to the operating system and the user’s computer environment.

These data serve exclusively for statistical purposes and are administered solely in anonymous form, in order to ensure their correct function. The data may be also used to establish responsibility in the event of hypothetical breaches of IT law resulting in damage to the website. With the exception of this case, the aforementioned data shall not be stored for more than 24 months.

Data supplied voluntarily by the users/visitors
Data, which are transmitted by the visitor to the website, voluntarily and expressly for the purpose of using specific services (e.g. the newsletter, “work with us” service, etc.) and to the Italian Hotels Collection by means of e-mail enquiries, may be automatically registered, in which case the information is used exclusively for the services specified in the communication of the information.

Your data are used for the purpose of responding to your specific queries, fulfilling contractual duties, tax or accounting duties, billing, debt collection and for compliance with the duties prescribed by the statutes in force.

This website also collects personal data by means of the use of cookies.

With the exception of navigation data the Italian Hotels Collection  solely processes data, which has been submitted voluntarily and expressly by the user. If you refuse to transfer certain information, you may however find that you are restricted in the services offered.

Once the registration is made, the personal data are processed solely for the services specified in the communication of the information.

The visitor to the website may register for one or more of the following services:

  • Newsletter
  • Information on services or products, offers, enquiries etc.
  • Purchases or reservations of the products offered on the website
  • Announcing the visitor’s interest in working with the company and/or responding to a job vacancy advertisement
  • Contacting the company using the form provided for this purpose
  • Enquiring about the availability of rooms for a specified period and a specific number of persons
  • Book directly on the website

There follows a short list concerning the specific use of personal data on the website. In order to use the services the user may be required to supply some or all of the following data: forename, surname, age, street, post code, e-mail address, city, country, date of birth, telephone number, mobile number, fax, payment method, period of stay, number of guests (adults and children), forename and surname of additional guests. Please, note that other information may also be requested.


Visitors have the opportunity to subscribe to our newsletter. If you register, all personal data pursuant to the information letter or for the purpose of data processing in accordance with the internal process for administering contacts are processed.

Availability enquiry

In this section, the user may check room availability directly on the website by entering his search criteria. The enquiry is subject to the user’s express agreement, entered by clicking on the appropriate box, of the company’s privacy policy.

Booking online

In this section, the user can enter a binding booking via the website. Acceptance of the privacy policy is deemed to be an essential pre-condition for requesting this service. The company confirms the priority notice by sending an e-mail to the address entered by the user.


Visitors have the opportunity to contact the company using the form provided for the purpose. If you make an enquiry, all your personal data pursuant to the information letter and for the purpose of data processing in accordance with the internal process for contact are processed. This service is subject to the user’s express agreement, entered by clicking on the appropriate box, of the company’s privacy policy.

Processing of personal data
Within the meaning of Article Regulation (EU) 679/2016 the Italian Hotels Collection, a company under Italian law, is the rights holder of the administration and processing of all personal data, which may be collected via the aforesaid home page.
Personal data are processed solely within the meaning of the present data protection statement, by officers and employees of Italian Hotels Collection who are expressly appointed as authorized agents for the purposes of date protection processing. The employees have been appropriately trained in this respect and work under the direct supervision and responsibility of the proprietor of the data protection processing.

The responsible officer for data processing is the current manager of IT security for the Italian Hotels Collection. A current list of all data protection authorized agents may be requested by e-mail from the proprietor itself or from the data processing officer at booking@hotelcalacaterina.it

Disclosure to third parties

In no circumstances are your personal data disclosed unless statutory provisions require that they be submitted to a judicial authority or other corporate bodies and institutes.

In addition, the company uses the services of other companies and/or persons to perform specific services, such as sending e-mails, delivery of packages, the processing of payments. The aforementioned third parties have access only to those personal data, which are absolutely necessary for them to carry out their responsibilities. The company stresses that these third parties are forbidden from using the personal data for other purpose and are under a duty to use these data in conformity with the privacy policy and the statutory provisions currently in force.

Italian Hotels Collection  does not intentionally collect personal data belonging to particular categories (Article 9 c.1 of the Regulation) or relating to criminal convictions and offenses (art.10 of the Reagulation)via its website. We recommend that you do not enter such information on our website. Should this be essential (for instance in the case of assignment to protected groups of persons in the case of sending a curriculum vitae for the purpose of sending a job application, in reply to a offer of employment or in expressing interest in employment in our firm) we request that the specific declaration be sent by post. In this declaration, please give your written permission for the treatment of data belonging to particular categories.

Retention of the data

Information and personal data, which is collected on this website, including that which the visitor voluntarily submits, in order to receive informational material or other messages, by writing to the addresses given in the Contact section, are retained only for the period absolutely necessary to perform the required service. Once the service has been performed, all personal data are deleted on the basis of the data protection guidelines of the Italian Hotels Collection , subject to conflicting governmental requirements or retention required by statute.

Exercise of existing rights

Privacy legislation (Articles 15-22 of the Regulation) guarantees Data Subjects the right to access data that concerns them at any time, as well as to request the correction and/or integration, if inexact or incomplete, deletion or limited processing of their data, if the conditions are met, to oppose processing for reasons relating to the situation of the Data Subject, to request the portability of the data provided, if processing is carried out by automated means and on the basis of consent or for the execution of a contract, to the extent envisaged by the Regulation (Article 20). For these purposes, the person concerned must contact the owner of the data processing system or the data security officer via the e-mail address booking@hotelcalacaterina.it.

Data security

Italian Hotels Collection protects personal data by means of internationally recognized security standards and by means of processes, which make

  • unauthorized access
  • unauthorized use and dissemination
  • unauthorized modification
  • loss and inadvertent or unlawful destruction impossible.

Under-age users

The website of the company, which is regulated by the present data protection statement, is not intended for the use of minors. We are aware of the necessity that data concerning minors must be protected, particularly in the online environment. Therefore, we do not collect and store – except on an accidental basis – any data from under-age visitors.

What are Cookies?

Cookies are small text files that a website places on your device when you visit certain websites.

We use cookies for this website and subdomains – whereby the user is asked to give his consent, if this is specifically required by law or other pertinent regulations – in order to facilitate the navigation of our website and to personalize the information provided. Furthermore, for safety and statistical purposes, we use relevant systems to collect user information, such as your IP address, the used browser and operating system and/or websites visited by the user for example.

If you decide to disable or refuse cookies, you may not be able to access some parts of the WWW.ITALIANHOTELSCOLLECTION.IT/EN website and connected subdomains, or they may not function properly.

In order to guarantee complete and faultless use of this website, you should set your browser to accept cookies. Cookies are no threat for your computer, tablet or smartphone. The cookies created by WWW.ITALIANHOTELSCOLLECTION.IT/EN do not contain any personal data that could be used to identify the user. All information is encrypted.

Types of Cookies

The website and connected subdomains use the following types of cookies:

Technical Cookies

These cookies are fundamental to enable you to move within the site and use its functions. Without these cookies, you might not be able to access these functions or they might not function properly.

These strictly necessary cookies are used to store a unique identifier to manage and identify each user as unique in relation to any other users who may be visiting the site at that same time. The purpose is to give the user a consistent and personalized service.

Tracking Cookies

Tracking Cookies are used to trace the user’s browsing on the web and thus create profiles about his tastes, habits, choices, and more. Thanks to these cookies, commercial messages can be sent to the user in line with the user’s preferences in online browsing. The following cookies are included in this category: first or third party advertising profiling cookies; retargeting cookies; social networking cookies; statistical cookies fully managed by third parties.

Third-party cookies

These cookies are used by partners of WWW.ITALIANHOTELSCOLLECTION.IT/EN to show you advertisements when you are on other websites, and for example showing you the products that you have recently viewed on our website. These cookies may also be used to show products which might be of interest to you or which are similar to products you have looked at before. The use of these Cookies does not involve the processing of personal data, but may allow connection to the browser installed on your computer or other devices.

Third parties are autonomous owners of the cookies, therefore their policies concerning cookies will be applied. Find the complete list of all third parties below:


TWITTER, more information on: https://twitter.com/privacy?lang=en




ADD TO ANY, more information on: https://www.addtoany.com/privacy

How to disable cookies:

Privacy laws provide users with the option of disabling cookies (opt out), which are already installed on their device. This option applies to “Technical Cookies” (art. 122 of Italian Privacy Law) and other cookies, which were previously accepted by the user (opt in). The user can disable and/or delete cookies in the browser settings (opt out).

How to disable cookies in different browsers:

The user may disable and/or delete individual non-technical third-party cookies as explained on the European Interactive Digital Advertising Alliance (EDAA): WWW.YOURONLINECHOICES.EU.

Internet Explorer

Steps to block the cookies of all websites:

Open the Internet Explorer by clicking the ‘Start’ button and clicking on Internet Explorer.

Click on the ‘Tools’ button and on ‘Internet options’.

Click on the ‘Privacy’ tab, under ‘Settings’, move the slider to the top to block all cookies or to the bottom to allow all cookies. Click on ‘OK’.

Blocking cookies might prevent some websites from displaying correctly.


Steps to block the cookies of all websites:

Click on the ‘Menu’ button and choose ‘Settings’.

Go to the ‘Privacy’ section.

In the ‘Firefox will:’ section choose ‘Use custom settings for history’.

Uncheck the box at ‘Accept Cookies from sites’. Click on ‘OK’.

Google Chrome

Choose the Chrome ‘Menu’ item.

Choose ‘Settings’.

At the bottom of the page choose ‘Show advanced settings’.

In the ‘Privacy’ section click the ‘Content settings’ button.

Choose ‘Block sites from saving any data’.

Choose ‘Done’.


Choose Safari > Preferences, click Privacy, then do any of the following:

Change which cookies and website data are accepted: Select a “Cookies and website data” option: Always block: Safari doesn’t let any websites, third parties, or advertisers store cookies and other data on your Mac. This may prevent some websites from working properly.

Important: Changing your cookie preferences or removing cookies and website data in Safari may change or remove them in other apps, including Dashboard.